SAPS Phoenix has warned the public following a recent surge in online fraud. They have noticed a number of cases of online fraud have been registered and that these scams are becoming increasingly sophisticated, targeting individuals and businesses alike.
Communications officer, SPAC Nadia Ebrahim, provided tips on how to protect themselves and their families. Ebrahim said that scams can cost people a lot of money and cause a great deal of distress. By following these simple tips, you can protect yourself against scams. “Phishing and fraud scams are methods of deceitfully obtaining personal information such as passwords, identity numbers and credit card details by calling, sending emails or cell phone messages that look like they come from trusted sources, such as banks or legitimate companies.”
“Typically, these emails or cell phone messages request that users click on a link in the email, which will direct users to a spoofed website – a site designed to fool users into thinking that it is legitimate – to obtain, verify or update contact details or other sensitive financial information. These emails and messages also contain a telephone number and contact person whom you should call, as you are promised you could win large sums of money.”
SPAC Ebrahim advised the public never to respond to emails or cell phone messages that appear to be from a bank and request personal details, as no bank ever requires confirmation of details via email. She added that one must never provide their online ID, password or PIN to anyone and never write them down or share them. “Do not save your Internet banking password on your desktop, don’t leave your computer unattended after you have entered your Internet banking password. Always log off or sign off at the end of a session.”
“Avoid doing internet banking in public areas such as internet cafés, or on any computer that can be accessed by people you do not know. Change your PIN and passwords frequently and put sensible transaction limits on your accounts. Only provide your credit card details to reputable companies. If it looks too good to be true, it usually is.”
She concluded that the public should never send money or give credit card or online account details to anyone they do not know and trust.
