Bridging the gap between police and the community to decrease civil claims was a key discussion point during KwaZulu-Natal SAPS’ recent address. Led by Provincial Commissioner Lieutenant General Nhlanhla Mkhwanazi, it was shared that over R154 million in civil claims against KZN SAPS was paid during the 2024/25 financial year.
Durban North’s Community Police Forum (CPF) recently highlighted the CPF’s significant role in bridging this gap. Public Relations Officer Darryl Oliver said: “CPF’s are important as they bridge the gap between the public and SAPS, addressing policing concerns directly with the police. We can also communicate with residents about local station needs, such as community patrols and clearing overgrown areas.”
Regarding the high number of civil claims, Oliver commented: “Civil claims stem from various issues, including police brutality, but also from criminals using small mistakes made by SAPS members during lawful interactions to counter-charge.”
Mkhwanazi explained that initially, over R3.3 billion worth of civil claims were registered against the police in the province. He said: “There are people who see the police as a cash cow or an easy road to riches, registering baseless civil claims. Our legal officers managed to fend off the majority, and where we were found at fault, we paid just over R154 million.”
He emphasised community policing, stating: “Station commanders are accountable to the communities they serve. We’ve ordered every Station Commander to hold monthly community meetings, providing a platform for community members to share concerns, receive feedback on high-profile cases, and learn about new crime trends.”
During his address, Mkhwanazi reported a decrease in most crimes over the last year, with notable statistics including 144,019 suspects arrested, 3,662 firearms seized, and over 51,000 ammunition confiscated. However, he noted increases in sexual assault, rape, common assault, and assault with intent to cause grievous bodily harm, often linked to alcohol influence.
