The Phoenix SAPS has issued a stern warning to the public regarding the growing number of email scams targeting residents and local businesses. These scams are designed to hijack personal and banking information, which are then used to commit financial fraud and identity theft.
SAPS Phoenix spokesperson Nadia Ebrahim explained that these scams often operate without the victim’s knowledge until it’s too late. She said: “What makes these crimes particularly dangerous is the way in which they operate in the background, silently intercepting email communications. In many cases, residents are completely unaware that their emails are being monitored by cybercriminals.”
The scams typically involve fraudsters posing as middlemen, monitoring ongoing email discussions between individuals or businesses and their clients. When a payment is about to be made, the criminal strikes by sending a cleverly forged email that appears to come from the legitimate party, often with only a subtle change in the sender’s address that goes unnoticed at first glance. This fake email replaces the legitimate bank details with the fraudster’s own information, leading to silent theft.
Ebrahim urged residents to be cautious when opening emails that request personal information, passwords, or OTPs (One Time Pins). She advised: “Sending bank or personal details via email is highly unsafe – email correspondence can be intercepted and altered without detection. Instead, call the person who is due to make the payment and provide them with the correct account number over the phone. A simple call can prevent a major financial loss.”
Ebrahim emphasised the importance of verifying bank account details before making payments and encouraged residents to report any suspicious activity immediately. She said: “If you believe you have been targeted or fallen victim to such a scam, contact your nearest bank and report the matter to the police as soon as possible. The quicker police are informed, the better their chances of tracing the perpetrators.”
Residents can contact SAPS police station on 031 508 2300 or visit their local station for assistance. Ebrahim concluded: “Community members are encouraged to stay informed, report suspicious activity immediately, and help protect others by spreading awareness.”
